Terms and Conditions

By placing an order with Infinity Flowers, you are agreeing to the following terms and conditions:

During the preservation process, we will endeavour to maintain the form, shape and colour of your flowers as much as possible but the finished flowers will take on a slightly different appearance to the way they looked on your wedding day. As the moisture is extracted from the flowers, they will lose their dewy fresh look and take on an antiqued matt/papery look. Colours can also deepen causing white flowers to turn creamy yellow, red flowers to turn claret, bubblegum pink flowers to turn magenta and blush pink flowers to turn a pale lavender. The degree to which your flowers change colour will depend on the quality of the flower used by your florist and the condition of the flowers when we receive them. We will do our utmost to preserve the flowers beautifully but if we feel they have not preserved well we will contact you immediately for a consultation.
We advise that you keep your finished product out of direct sunlight and away from any damp, hot or humid conditions. All of these conditions can affect the longevity of our products and as such we cannot predict a lifespan. Preserved flowers are a natural, perishable product and a certain amount of mellowing over time should be expected.
The process of preserving your flowers involves dismantling your bouquet and recreating it in whichever style you have chosen. We photograph the bouquet prior to dismantling so that we can create a true likeness of your original bouquet, however there will always be a degree of artistic interpretation. To secure your flowers into the frame, we use a range of glues, wires and floral foam - some of which may be slightly visible in the finished piece. We strive to make them as hidden as possible but sometimes in order to make your flowers as secure and long-lasting as possible it may be necessary to leave some of them slightly visible.
Most bouquets will have to be scaled down to fit in the frame so not every flower in your bouquet will be used in your final product.
It is your responsibility to ensure that your bouquet is correctly labelled and packaged as per our instructions and sent using Special Delivery Next Day Before 1pm service, sent to the correct address. We accept no responsibility for damage incurred to flowers due to poor packaging.
It is your responsibility to ensure that your delivery details and address have been communicated correctly.
It is your responsibility to send the bouquet to us in a timely fashion. We will email you after your wedding to remind you to send the flowers and to check you understand how to package the bouquet. We make every effort to preserve your flowers to the highest standard possible but we do not take any responsibility for poor results due to the age of your flowers when we receive them. If you forget to send us your flowers, you will not get your deposit back.
If you send your bouquet a day late, we cannot guarantee that your flowers will be preserved. Each bouquet is given a specific slot on a specific day and if you miss your slot then we simply won't have time to preserve your bouquet. If the delay is the fault of the post office, then your deposit will be refunded. If the delay is your fault then your deposit will not be refunded. This is because it will be too late for me to take another order to replace your delayed bouquet and I need to protect myself against loss of earnings.
We cannot be held responsible for any damage to your flowers whilst they are in transit to us. If they arrive damaged or in poor condition, we will contact you immediately for a consultation.
We cannot be held responsible for the loss and/or damage to your flowers whilst they are in our care due to fire, weather and/or any other event beyond out control. Our liability is strictly limited to the amount you have paid to Infinity Flowers and no further compensation will be paid in these circumstances.
Should any of the components of your order become discontinued, we will endeavour to replace it with the closest match possible. In this event, you will be consulted on any changes before we proceed with your order.
Your flowers will be preserved on the day they are received by Infinity Flowers. It is your responsibility to instruct us correctly on which style of preservation you would like. Once these processes have begun, they are irreversible.
A deposit of £100 is required to secure your order. Once paid, this is not refundable.
Once your bouquet is received by Infinity Flowers, the balance of your order will become due when your frame is ready to be ordered. By sending your bouquet, you are bound to pay the rest of the balance once it is finished.
All flowers received by Infinity Flowers will become our property and will not be returned to you until your full payment has been received.
If the order has been placed by a third party on behalf of the original owner of the flowers, it is the responsibility of the third party to make the original owner of the flowers aware of these terms and conditions.
Our product turnaround time is generally about 4-8 months. During peak wedding season, this may be slightly longer. We reserve the right to extend our turnaround time when necessary.
When posting an order, we take every precaution to ensure that the product is protected and packaged carefully. However, we cannot be held responsible for any small loose particles or damage that may occur whilst your order is in transit. If any serious damage is evident when you receive your order, you must contact us within 3 days for a consultation.
If for any reason, you are unhappy with your order, you must contact us within 5 days for a consultation.
We reserve the right to use photos of your completed order in any of our promotional material

These terms and conditions outline the rules and regulations for the use of Infinity Flowers's Website, located at https://infinity-flowers-a0jyrvrxmxbqpyyz.builder-preview.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Infinity Flowers if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Infinity Flowers, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Infinity Flowers and/or its licensors own the intellectual property rights for all material on Infinity Flowers. All intellectual property rights are reserved. You may access this from Infinity Flowers for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Copy or republish material from Infinity Flowers
Sell, rent, or sub-license material from Infinity Flowers
Reproduce, duplicate or copy material from Infinity Flowers
Redistribute content from Infinity Flowers

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Infinity Flowers does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Infinity Flowers, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Infinity Flowers shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Infinity Flowers reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Infinity Flowers a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Infinity Flowers; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Infinity Flowers. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Infinity Flowers's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.